سوالات متداول

What is supportive and palliative care?

Supportive and palliative care is considered as a new, interdisciplinary field that seeks to improve the quality of life of patients with chronic, life threatening, or incurable diseases as well as their families. Palliative and supportive care is provided through the collaboration between various disciplines including medicine, nursing, nutrition, rehabilitation, social work, psychology and spirituality.

What are MACSA Supportive and Palliative services?

Supportive and palliative care covers a wide range of care, including medical and nursing care, medical counseling, psychological care, spiritual care, social work, medical equipment, nutrition counseling, physical therapy, occupational therapy, lymphedema prevention and control, prevention counseling, genetic counseling and family care.

Are the costs of palliative care covered by insurance?

Some of the palliative care services that are provided to you during the general course of cancer treatment (e.g., pain control), are usually covered by insurance while other services that may be offered in various private centers (such as doctors’ offices or private clinics) or at home are seldom covered by insurance. MACSA services are also not covered by insurance. But all our services are powered by the assistance of benefactors hence can be provided to the patients and the families completely free of charge; regardless of their social class or the economic situation.

How would MACSA service cost?

MACSA services are provided completely free of charge for all cancer patients and their families regardless of their economic state. We believe that and palliative care is the inalienable right of all human beings and everybody should for no cost.

Are MACSA services accessible to non-cancer patients?

MACSA services are provided only for patients with cancer and their families and caregivers. Of course, this does not mean that other patients do not need supportive and palliative care. We hope that supportive and palliative care will be available to all those in need for such services by assistance government and philanthropists.

Are MACSA services available for the children as well?

Yes, there is no age limit for the use of supportive and palliative care and it is provided for all age groups who need it.

Are MACSA services provided to religious minorities or non-Iranians as well?

Yes! MACSA, offers its services to all those who need supportive and palliative care, regardless of age, gender, ethnicity, nationality, religion or physical characteristics.

Does MACSA have branches in other countries?

No. Unfortunately, at the present, MACSA has no branch or representative offices in any country other than Iran. But if you live in another country, do not hesitate to contact us through phone, email and social media.

Where shall I refer to receive supportive and palliative care services of MACSA?

In order to receive supportive and palliative care, it is enough to refer to any of our branches in Iran cities (Isfahan, Tehran, Kashan, Kerman, Mashhad or Qom) connect to the MACSA call center or contact us through phone or email.

In which cities MACSA services are provided?

Our services are provided in our locations in Isfahan, Tehran, Mashhad, Qom, Kashan and Kerman and All kinds of Consultation, outpatient and inpatient services can be provided for those who visit MACSA centers from all over Iran. MACSA call center is also a referral for all cancer patients regardless of their geographical location.
The various services provided at the patient’s home (home care services) as well as the lending of medical equipment are provided only to residents of the cities in which MACSA has a branch.